26th June 2020

Long queues as DCI resumes issuance of good conduct certificates

Estimated reading time: 5 minute(s)

Kenyans flooded the Directorate of Criminal Investigations (DCI) Headquarters along Kiambu Road in Nairobi on Thursday, a day after an announcement that issuance of certificate of good conduct has resumed.

The government temporarily suspended the exercise three months ago in all the DCI branches and Huduma Centres, following the outbreak of coronavirus in the country, and the resumption of the service has attracted hundreds of Kenyans who are in need of the vital document.

On Wednesday, June 24th, 2020, the Directorate of Criminal Investigations (DCI) announced it would resume processing certificate of good conduct, and asked all those who had applied for the vital document and chose the DCI headquarters to book an appointment online through the E-citizen portal indicating the date and time one will like to be attended to, before embarking on finger-printing along Kiambu Road.

Come Thursday, June 25th, a long queue was witnessed outside the DCI headquarters, with everyone on the queue carrying the required documents that will help them pass the gate, before finally reaching the finger-print section for the final exercise.

But before one is allowed on the queue, each of the certificate of good conduct applicants is first required to wash their hands with soap and running water at the DCI entrance and then their temperatures taken, as per the Ministry of Health’s Covid-19 control guidelines.

Inside the processing room, the department has ensured that applicants are served in strict conformity to the Ministry of Health guidelines on Covid-19 control.

At least only 600 Kenyans are being served daily from 7am to 4pm, with the exercise only happening at the DCI headquarters in Nairobi. However, the DCI says applications in Huduma Centers could be resumed soon.

Issuance of certificate of good conduct which is a vital document especially in job hunting, was put on hold in March this year following the outbreak of coronavirus in the country.

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